Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.
Add Tags
unthread:add_tags
Add tags to a conversation (preserves existing tags).
Write
Medium risk
Assign Conversation
unthread:assign_conversation
Assign a conversation to a specific user/agent.
Write
Medium risk
Close Conversation
unthread:close_conversation
Close a conversation and optionally add a closing message.
Write
Medium risk
Create Conversation
unthread:create_conversation
Create a new conversation with initial message.
Write
Medium risk
Create Customer
unthread:create_customer
Create a new customer profile.
Write
Medium risk
Get Conversation
unthread:get_conversation
Fetch a single conversation by ID with messages and metadata.
Read
Low risk
Get Customer
unthread:get_customer
Fetch a single customer by ID with profile and conversation history.
Read
Low risk
Get Message
unthread:get_message
Fetch a single message by ID with content and metadata.
Read
Low risk
List Conversations
unthread:list_conversations
List conversations with optional filters and pagination.
Read
Low risk
List Customers
unthread:list_customers
List customers with optional search and filters.
Read
Low risk
List Messages
unthread:list_messages
List messages in a conversation with optional filters.
Read
Low risk
Remove Tags
unthread:remove_tags
Remove specific tags from a conversation.
Write
High risk
Send Message
unthread:send_message
Send a message to a conversation.
Write
Medium risk
Update Conversation
unthread:update_conversation
Update an existing conversation's properties.
Write
Medium risk
Update Customer
unthread:update_customer
Update an existing customer's profile information.
Write
Medium risk