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Synthetic Labor Platform

AI Labor, Governed.
In Production.

The next era of work runs on Cerebral — governed, auditable labor that executes real operations across your existing infrastructure.

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Cerebral OS Dashboard
Integrated with the world's leading platforms — zero integration engineering required
Shopify Stripe Salesforce Twilio Gmail Zendesk NetSuite Freshworks HubSpot + 2,800 more
What Are Cerebrals

Not apps.
Labor.

They turn your existing human workflows into governed, auditable, AI-executed operations — running across your tools with humans in the loop by default.

You connect your software, define your processes, and Cerebral converts your SOPs into executable workflows. Nothing is posted to your systems without your approval. Every action is controlled, reviewable, reversible, and auditable.

  • Starts in supervised mode and moves to autonomy when you're ready
  • Executes work as step-by-step workflows, not ad-hoc instructions
  • Every step runs inside policy, permission, and safety boundaries
  • Prevents writes to your systems without explicit approval
  • Logs every action for audit, compliance, and review

You bring your processes. Cerebral brings the execution — with humans in control.

Cerebral is already running high-volume, real-world operations across customer service, operations, and back-office workflows — under full governance and human oversight.

The goal isn't to make AI more impressive — it's to make execution more dependable.

Cerebral OS API
Production Scale
30K+
Workflows executed in production across real enterprise systems
Real Execution
Autonomous Rate
60%+
Of workload running fully autonomously in production today
Real Autonomy
Cost Reduction
>60%
Compared to equivalent human labor alone
Real Savings
Revenue Impact
↗
Measured directly from AI-handled customer operations
Real ROI
"Replace manual operational roles with governed execution — safely, auditable, and in production from day one."
Ben Jenkins
Founder, Cerebral OS
How It Works

Three modes.
One platform.

Every Cerebral runs in the mode that fits the work — conversational for real-time customer interaction, workflow for deterministic process execution, and goal for autonomous multi-step operations. You configure which mode, and when to switch.

Conversational Real-time · Customer-facing

The Cerebral holds a live conversation — understanding intent, pulling context from memory, calling tools, and responding in natural language. Every response goes through governance before the customer sees it.

01
Message arrives
From widget, email, Slack, or API. Intent is detected and context is assembled from memory — customer history, SOPs, knowledge docs.
02
Tools execute, silently
The Cerebral calls integrations — Shopify, Stripe, your CRM — mid-conversation, without the customer knowing. Real data informs every response.
03
Response is governed
Before the customer sees it, the response passes through your governance policy. Out-of-bounds responses are intercepted and escalated.
Live conversation
Where's my order #4821?
→ shopify:get_order · reamaze:get_customer
Your order shipped yesterday — it's in transit with FedEx and should arrive Thursday. I've added the tracking link to your account. Anything else?
Governance
Policy: CS Standard  ·  Manager review: On  ·  Escalation: Auto
Platform Features

Everything real operations
actually need.

⚙️
Built for Execution, Not Prompts
Cerebral runs work as structured, deterministic workflows — not free-form prompts. Every step either completes successfully or escalates safely. Behavior is predictable, testable, and correct by construction.
⚛️
Atomic Runtime
Every action is idempotent, committed once, and protected by retries, backoff, and explicit failure handling. When something fails, it fails cleanly and visibly. When it succeeds, it succeeds exactly once.
🔍
Dry Run Mode
Execute workflows end-to-end using real data — without writing to production. Preview every step, inspect intended actions, and approve before anything goes live. Confident rollout, not hopeful deployment.
⏸️
Stateful, Long-Running Workflows
Workflows pause, wait on time or events, and resume days or weeks later with full state preserved. No fragile cron jobs, no glue code. Execution stays reliable and traceable throughout.
🧩
Composable by Nature
Workflows call other workflows. State and context flow automatically between components. Complex systems assembled from simple, testable pieces and evolved over time without rewrites.
📊
Full Visibility into Every Decision
The Workflow Explorer shows every step and branch — with real-time logs, failure paths, and full reasoning traces. Debugging, auditing, and optimization become part of normal operations.
⚡
Production-Grade Performance
Queue-based execution, rate limiting, backpressure, and per-step timeouts. Built for real workloads, not prototypes. Consistent behavior, predictable performance, and graceful failure under load.
🔀
Supervised → Autonomous
Define approval thresholds, rule-based gating, and escalation paths per workflow, per action, or per customer. Start supervised and move to autonomy when ready — without changing the underlying logic.
🛡️
Security & Compliance by Default
Data encrypted in transit and at rest. Sensitive fields masked before logging. Architecture supports SOC2-aligned, HIPAA-ready, and GDPR-compliant workflows. Not bolted on — built in.
Governance & Security

Execution governed
by policy, not hope.

Define approval thresholds, rule-based gating, and escalation paths per workflow, per action, or per customer. Start supervised, move to autonomy — without giving up control.

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Security & Compliance SOC2 / HIPAA / GDPR
Data encrypted in transit and at rest. Sensitive fields masked before logging. Architecture supports SOC2-aligned, HIPAA-ready, and GDPR-compliant workflows.
Governance & Risk Controls Configurable
Fine-grained control over what runs, when, and under what conditions. Approval thresholds, policy rules, and escalation paths enforced by default on every execution.
Zero-Risk Dry Run Built In
Run any workflow end-to-end with real data before production deployment. Every write action intercepted and surfaced for review. Ship with confidence, not crossed fingers.
Immutable Audit Trail Always On
Every action, decision, and escalation logged with full reasoning trace. Audit, compliance review, and debugging built into normal operations — not forensic exercises.
Hot-swappable LLM providers
Ways to Deploy

However your organization
operates, Cerebral fits.

Self-serve builds, engineering-led integrations, and hands-on implementation — all on the same governed execution platform.

🔧
Build it yourself
Use the LLM-assisted Workflow Builder to design, test, and deploy Cerebrals without writing code. Configure SOPs, connect integrations, and go live from the dashboard.
⚡
Integrate with your engineering team
Full API access at api.cerebralos.com. Embed Cerebrals in your own surfaces, trigger workflows from your systems, and build custom front-ends on the platform's execution rail.
🤝
Managed implementation
Work directly with the Cerebral team to scope, build, and launch. Ideal for organizations that want a production-ready deployment without internal resources dedicated to it.
🌐
Delivery partner
Engage a certified Cerebral delivery partner for guided deployment. Partners bring domain expertise — industry-specific SOPs, integrations, and proven rollout playbooks.

Ready to replace
manual operations?

Cerebrals are in production today. See what's possible for your operation.

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