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MCP Integrations Onedesk
MCP & AI Agent Integration

Onedesk
automation.

16 automated actions available through Cerebral OS. Connect Onedesk to any workflow, Cerebral, or Map — with full governance, audit trail, and dry-run safety on every execution.

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No credit card required · 1,000 free runs · 16 actions available

Execution trace
live
16
actions
100%
governed
<200ms
latency
16
Automated actions
9
Read operations
7
Write operations
2,800+
Compatible Maps
Actions

What you can do
with Onedesk.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Add Comment
onedesk:add_comment
Add a comment to a ticket in OneDesk.
Write Medium risk
Close Ticket
onedesk:close_ticket
Close a ticket and optionally add a resolution note.
Write Medium risk
Create Project
onedesk:create_project
Create a new project in OneDesk.
Write Medium risk
Create Ticket
onedesk:create_ticket
Create a new ticket in OneDesk.
Write Medium risk
Create User
onedesk:create_user
Create a new user in OneDesk.
Write Medium risk
Get Comments
onedesk:get_comments
Get comments for a ticket in OneDesk.
Read Low risk
Get Organization
onedesk:get_organization
Fetch a single organization by ID with details.
Read Low risk
Get Project
onedesk:get_project
Fetch a single project by ID with details and status.
Read Low risk
Get Ticket
onedesk:get_ticket
Fetch a single ticket by ID with details and status.
Read Low risk
Get User
onedesk:get_user
Fetch a single user by ID with profile details.
Read Low risk
List Organizations
onedesk:list_organizations
List organizations with optional filtering and pagination.
Read Low risk
List Projects
onedesk:list_projects
List projects with optional filtering and pagination.
Read Low risk
List Tickets
onedesk:list_tickets
List tickets with optional filtering and pagination.
Read Low risk
List Users
onedesk:list_users
List users with optional filtering and pagination.
Read Low risk
Update Project
onedesk:update_project
Update an existing project in OneDesk.
Write Medium risk
Update Ticket
onedesk:update_ticket
Update an existing ticket in OneDesk.
Write Medium risk
How it works

Every Onedesk action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Onedesk — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Onedesk action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Onedesk action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Onedesk integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Onedesk in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →