Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.
Add Comment
mojo_helpdesk:add_comment
Add a comment or private note to an existing ticket.
Write
Medium risk
Create Company
mojo_helpdesk:create_company
Create a new company in Mojo Helpdesk.
Write
Medium risk
Create Ticket
mojo_helpdesk:create_ticket
Create a new support ticket in Mojo Helpdesk.
Write
Medium risk
Create User
mojo_helpdesk:create_user
Create a new user account in Mojo Helpdesk.
Write
Medium risk
Delete Ticket
mojo_helpdesk:delete_ticket
Permanently delete a ticket from Mojo Helpdesk. THIS ACTION CANNOT BE UNDONE.
Write
High risk
Get Company
mojo_helpdesk:get_company
Fetch a single company by ID with details and associated users count.
Read
Low risk
Get Ticket
mojo_helpdesk:get_ticket
Fetch a single ticket by ID with all details including custom fields and comments.
Read
Low risk
Get User
mojo_helpdesk:get_user
Fetch a single user by ID with profile details and permissions.
Read
Low risk
List Companies
mojo_helpdesk:list_companies
List companies with optional search capabilities.
Read
Low risk
List Ticket Queues
mojo_helpdesk:list_ticket_queues
List all ticket queues available in the helpdesk.
Read
Low risk
List Tickets
mojo_helpdesk:list_tickets
List tickets with optional filtering and search capabilities.
Read
Low risk
List Users
mojo_helpdesk:list_users
List users with optional filtering and search capabilities.
Read
Low risk
Search Tickets
mojo_helpdesk:search_tickets
Search tickets with full-text search and advanced filtering options.
Read
Low risk
Update Ticket
mojo_helpdesk:update_ticket
Update an existing ticket in Mojo Helpdesk.
Write
Medium risk
Update User
mojo_helpdesk:update_user
Update an existing user account in Mojo Helpdesk.
Write
Medium risk