Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.
Add Note
kustomer:add_note
Add an internal note to a conversation.
Write
Medium risk
Close Conversation
kustomer:close_conversation
Close an open conversation and optionally add a reason tag.
Write
Medium risk
Create Conversation
kustomer:create_conversation
Create a new conversation for a customer.
Write
Medium risk
Create Customer
kustomer:create_customer
Create a new customer in Kustomer.
Write
Medium risk
Get Conversation
kustomer:get_conversation
Fetch a single conversation by ID with its details and status.
Read
Low risk
Get Customer
kustomer:get_customer
Fetch a single customer by ID with their profile information and attributes.
Read
Low risk
Get Message
kustomer:get_message
Fetch a single message by ID with its content and metadata.
Read
Low risk
List Conversations
kustomer:list_conversations
List conversations with optional filters.
Read
Low risk
List Customers
kustomer:list_customers
Search and list customers with optional filters.
Read
Low risk
List Messages
kustomer:list_messages
List messages with optional filters.
Read
Low risk
Reopen Conversation
kustomer:reopen_conversation
Reopen a closed conversation and optionally add a reason tag.
Write
Medium risk
Search Customers
kustomer:search_customers
Search customers across multiple fields using a text query.
Read
Low risk
Send Message
kustomer:send_message
Send a message in an existing conversation.
Write
Medium risk
Update Conversation
kustomer:update_conversation
Update an existing conversation's properties.
Write
Medium risk
Update Customer
kustomer:update_customer
Update an existing customer's information.
Write
Medium risk