Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.
Add Comment
frontapp:add_comment
Add a comment to a conversation
Write
Medium risk
Archive Conversation
frontapp:archive_conversation
Archives a conversation
Write
High risk
Assign Conversation
frontapp:assign_conversation
Assign or unassign a conversation
Write
Medium risk
Create Draft
frontapp:create_draft
Create a draft message which is the first message of a new conversation
Write
Medium risk
Create Draft Reply
frontapp:create_draft_reply
Create a new draft as a reply to the last message in the conversation
Write
Medium risk
Create Inbox
frontapp:create_inbox
Create an inbox in the default team (workspace)
Write
Medium risk
Create Message
frontapp:create_message
Send a new message from a channel
Write
Medium risk
Create Message Template
frontapp:create_message_template
Create a new message template
Write
Medium risk
Delete Message Template
frontapp:delete_message_template
Delete a message template
Write
High risk
Get Comment
frontapp:get_comment
Retrieve a comment from a conversation
Read
Low risk
Get Conversation
frontapp:get_conversation
Retrieve a conversation by its ID from Front
Read
Low risk
Get Message
frontapp:get_message
Retrieve a message by its ID
Read
Low risk
Get Teammate
frontapp:get_teammate
Retrieve a teammate by ID
Read
Low risk
Get Ticket Status
frontapp:get_ticket_status
Get a ticket status by its ID
Read
Low risk
Import Message
frontapp:import_message
Appends a new message into an inbox
Write
Medium risk
List Comment Mentions
frontapp:list_comment_mentions
List the teammates mentioned in a comment
Read
Low risk
List Conversation Comments
frontapp:list_comments
List the comments in a conversation
Read
Low risk
List Conversations
frontapp:list_conversations
List conversations in the company
Read
Low risk
List Message Templates
frontapp:list_message_templates
List the message templates
Read
Low risk
List Teammate
frontapp:list_teammates
List teammates in the company
Read
Low risk
List Ticket Statuses
frontapp:list_ticket_statuses
List the ticket statuses available for your company
Read
Low risk
Receive Custom Messages
frontapp:receive_custom_messages
Receive a custom message in Front
Write
Medium risk
Reply To Conversation
frontapp:reply_to_conversation
Reply to a conversation by sending a message and appending it to the conversation
Write
Medium risk
Send New Message
frontapp:send_new_message
Sends a new message from a channel. It will create a new conversation
Write
Medium risk
Tag Conversation
frontapp:tag_conversation
Add tags to a conversation
Write
Medium risk
Update Conversation
frontapp:update_conversation
Updates a conversation
Write
Medium risk
Update Teammate
frontapp:update_teammate
Update a teammate
Write
Medium risk