Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.
Close Ticket
trengo:close_ticket
Close a ticket in Trengo by setting its status to closed.
Write
Medium risk
Create Contact
trengo:create_contact
Create a new contact in Trengo.
Write
Medium risk
Create Ticket
trengo:create_ticket
Create a new ticket in Trengo.
Write
Medium risk
Delete Contact
trengo:delete_contact
Permanently delete a contact from Trengo.
Write
High risk
Get Contact
trengo:get_contact
Fetch a single contact by ID with all contact details and custom fields.
Read
Low risk
Get Ticket
trengo:get_ticket
Fetch a single ticket by ID with all details including messages and assignee.
Read
Low risk
List Channels
trengo:list_channels
List all available channels in Trengo.
Read
Low risk
List Contacts
trengo:list_contacts
List contacts with optional search and filtering.
Read
Low risk
List Messages
trengo:list_messages
List messages from a specific ticket.
Read
Low risk
List Teams
trengo:list_teams
List all teams in Trengo.
Read
Low risk
List Tickets
trengo:list_tickets
List tickets with optional filtering and search.
Read
Low risk
List Users
trengo:list_users
List all users in Trengo with optional filtering.
Read
Low risk
Send Message
trengo:send_message
Send a message to a ticket in Trengo.
Write
Medium risk
Update Contact
trengo:update_contact
Update an existing contact in Trengo.
Write
Medium risk
Update Ticket
trengo:update_ticket
Update an existing ticket in Trengo.
Write
Medium risk