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MCP Integrations Helpspace
MCP & AI Agent Integration

Helpspace
automation.

13 automated actions available through Cerebral OS. Connect Helpspace to any workflow, Cerebral, or Map — with full governance, audit trail, and dry-run safety on every execution.

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No credit card required · 1,000 free runs · 13 actions available

Execution trace
live
13
actions
100%
governed
<200ms
latency
13
Automated actions
6
Read operations
7
Write operations
2,800+
Compatible Maps
Actions

What you can do
with Helpspace.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Add Message
helpspace:add_message
Add a new message/reply to an existing ticket.
Write Medium risk
Assign Ticket
helpspace:assign_ticket
Assign a ticket to a team member and optionally add an assignment message.
Write Medium risk
Close Ticket
helpspace:close_ticket
Close a ticket and optionally add a closing message.
Write Medium risk
Create Contact
helpspace:create_contact
Create a new contact in Helpspace.
Write Medium risk
Create Ticket
helpspace:create_ticket
Create a new support ticket with initial message.
Write Medium risk
Get Contact
helpspace:get_contact
Fetch a single contact by ID with all details.
Read Low risk
Get Team
helpspace:get_team
Fetch a single team by ID with member details.
Read Low risk
Get Ticket
helpspace:get_ticket
Fetch a single ticket by ID with all details including messages and assignee.
Read Low risk
List Contacts
helpspace:list_contacts
List contacts with optional filtering and search capabilities.
Read Low risk
List Teams
helpspace:list_teams
List all teams in the Helpspace account.
Read Low risk
List Tickets
helpspace:list_tickets
List tickets with optional filtering and search capabilities.
Read Low risk
Update Contact
helpspace:update_contact
Update an existing contact's information.
Write Medium risk
Update Ticket
helpspace:update_ticket
Update an existing ticket's properties.
Write Medium risk
How it works

Every Helpspace action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Helpspace — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first
Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.
Dry-run safe
Simulate any Helpspace action before it touches production. See exactly what would happen before a single real call is made.
Immutable audit trail
Every Helpspace action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.
Helpspace integration

Start free.
No credit card required.

Start free with 1,000 runs — no credit card required. Connect Helpspace in minutes, dry-run every action before it touches production, full audit trail on everything.

Start free — 1,000 runs Browse all integrations →