MCP & AI Agent Integration

Freshsales
automation.

21 automated actions available through Cerebral OS. Connect Freshsales to any workflow, Cerebral, or Map — with full governance, audit trail, and dry-run safety on every execution.

Start free — 1,000 runs Browse all integrations →

No credit card required · 1,000 free runs · 21 actions available

Execution trace

live

actions

100%

governed

<200ms

latency

Actions

What you can do
with Freshsales.

Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.

Convert Lead

freshsales:convert_lead

Convert a lead to a contact, optionally creating an account and deal.

Write Medium risk

Create Account

freshsales:create_account

Create a new account in Freshsales.

Write Medium risk

Create Contact

freshsales:create_contact

Create a new contact in Freshsales.

Write Medium risk

Create Deal

freshsales:create_deal

Create a new deal in Freshsales.

Write Medium risk

Create Lead

freshsales:create_lead

Create a new lead in Freshsales.

Write Medium risk

Create Note

freshsales:create_note

Create a note and associate it with a CRM record.

Write Medium risk

Create Task

freshsales:create_task

Create a new task in Freshsales.

Write Medium risk

Delete Contact

freshsales:delete_contact

Delete a contact from Freshsales. This action cannot be undone.

Write High risk

Get Account

freshsales:get_account

Fetch a single account by ID with all details including custom fields.

Read Low risk

Get Contact

freshsales:get_contact

Fetch a single contact by ID with all details including custom fields.

Read Low risk

Get Deal

freshsales:get_deal

Fetch a single deal by ID with all details including custom fields.

Read Low risk

Get Lead

freshsales:get_lead

Fetch a single lead by ID with all details including custom fields.

Read Low risk

List Accounts

freshsales:list_accounts

List accounts with optional filtering and pagination.

Read Low risk

List Contacts

freshsales:list_contacts

List contacts with optional filtering and pagination.

Read Low risk

List Deals

freshsales:list_deals

List deals with optional filtering and pagination.

Read Low risk

List Leads

freshsales:list_leads

List leads with optional filtering and pagination.

Read Low risk

List Tasks

freshsales:list_tasks

List tasks with optional filtering and pagination.

Read Low risk

Send Email

freshsales:send_email

Send an email through Freshsales and log it to the CRM.

Write Medium risk

Update Account

freshsales:update_account

Update an existing account in Freshsales.

Write Medium risk

Update Contact

freshsales:update_contact

Update an existing contact in Freshsales.

Write Medium risk

Update Deal

freshsales:update_deal

Update an existing deal in Freshsales.

Write Medium risk

How it works

Every Freshsales action
governed end-to-end.

Cerebral OS isn't a connector. It's the execution layer that sits in front of Freshsales — adding governance, dry-run safety, and a full audit trail to every operation.

Governance first

Every verb carries a risk classification. High-risk writes require explicit approval gates before they execute in production.

Dry-run safe

Simulate any Freshsales action before it touches production. See exactly what would happen before a single real call is made.

Immutable audit trail

Every Freshsales action is logged — what ran, what changed, who approved it, when it happened. Full history on every verb, forever.

Freshsalesautomation.

What you can dowith Freshsales.

Every Freshsales actiongoverned end-to-end.

Start free.No credit card required.

Freshsales
automation.

What you can do
with Freshsales.

Every Freshsales action
governed end-to-end.

Start free.
No credit card required.