Every action below is available as an MCP tool and a verb in Cerebral OS — callable from any AI agent, Claude, Cursor, Windsurf, or your own runtime via the BYOA API. All executions are governed, audited, and dry-run safe.
Assign Conversation
belco:assign_conversation
Assign a conversation to a specific team member.
Write
Medium risk
Close Conversation
belco:close_conversation
Close a conversation and optionally add a closing note.
Write
Medium risk
Create Contact
belco:create_contact
Create a new contact in Belco.
Write
Medium risk
Create Conversation
belco:create_conversation
Create a new conversation with initial message.
Write
Medium risk
Delete Contact
belco:delete_contact
Permanently delete a contact and all associated data. THIS CANNOT BE UNDONE.
Write
High risk
Get Contact
belco:get_contact
Fetch a single contact by ID with all profile information.
Read
Low risk
Get Conversation
belco:get_conversation
Fetch a single conversation by ID with messages and participant details.
Read
Low risk
List Contacts
belco:list_contacts
List contacts with optional search and filtering.
Read
Low risk
List Conversations
belco:list_conversations
List conversations with optional filtering and pagination.
Read
Low risk
List Messages
belco:list_messages
List all messages in a conversation.
Read
Low risk
List Team Members
belco:list_team_members
List all team members for assignment and reference.
Read
Low risk
Send Message
belco:send_message
Send a message to an existing conversation.
Write
Medium risk
Update Contact
belco:update_contact
Update an existing contact's information.
Write
Medium risk
Update Conversation
belco:update_conversation
Update conversation properties like status, assignee, priority, or tags.
Write
Medium risk